TCL QM8 Class 75QM850G 74.5"

Based on when customers actually wrote their reviews - so you can see whether early praise held up.

1. Q4 202560/1003.7★3 reviews

   Buyers in this period praised the TV's picture, sound, and value, but one open-box unit failed within weeks, leading to a disappointing experience with Geek Squad.

   • 👍Great picture quality, crisp colors, and excellent sound for gaming and everyday use.
   • 👎Open-box unit had screen failure within a week and a half; Geek Squad deemed it unrepairable.
   • 👍Good value for the price, and no recurring stalling issues seen in a previous TCL model.
   • 👎Disappointment with Best Buy's quality control on open-box items and service experience on Christmas Eve.
2. Q1 202562/1003.7★11 reviews

   Buyers praise the QM8's picture quality, brightness, and gaming features, but several report serious issues: a scratched open-box unit, a warranty dispute over a defective panel, and a Best Buy fulfillment failure.

   • 👍Picture quality, contrast, black levels, and brightness are repeatedly praised, often compared favorably to OLED and pricier brands.
   • 👎One buyer's TV developed sound distortion and power failure; warranty support was poor, with blame shifted and repair botched.
   • 👎Open-box unit arrived with a long screen scratch, only power cord, and 12,000+ hours of use, contradicting 'good condition'.
   • 🤔Gaming performance (120Hz VRR) is great, but viewing angles are weak and the heavy TV's centered stand may bend weak furniture.
3. Q4 202491/1004.9★9 reviews

   Buyers in Q4 2024 praised the TV's bright, vivid picture, low input lag, and value as an OLED alternative. One noted delivery delays and extra setup charges, but product quality was highly rated.

   • 👍Picture quality is exceptional, bright and vivid, often compared favorably to OLED.
   • 👍Low input lag and Game Master mode make it great for gaming and desktop use.
   • 👍eARC not on HDMI 2.1 ports allows simultaneous 4K 120Hz gaming and soundbar connection.
   • 👎Delivery was delayed a week without notice, and setup incurred extra charges.
4. Q3 202472/1004.1★18 reviews

   Buyers praise the QM8's picture quality, brightness, and gaming features, but open-box purchases often arrive with defects or missing parts, and some report software bugs and warranty issues.

   • 👍Picture quality, brightness, and color accuracy are consistently praised, often described as excellent and comparable to more expensive brands.
   • 👎Open-box units frequently have issues like missing parts, scratches, or defects, leading to returns and dissatisfaction with condition descriptions.
   • 👎Software bugs, including random volume increases and restarts, and unresponsive warranty support frustrate some users despite good picture quality.
   • 👍Gamers appreciate the low input lag, VRR, and high refresh rate, making it a strong choice for competitive gaming.
5. Q2 202482/1004.6★61 reviews

   Buyers in Q2 2024 praised the QM8's picture quality, brightness, and value, often comparing it favorably to OLED. However, several reported defects like black spots, glitches, and software issues, plus some delivery and customer service complaints.

   • 👍Picture quality is exceptional, with deep blacks, high brightness, and clarity that rivals OLED at a lower price.
   • 👎Several units had defects: black spot on screen, picture glitches, stuck pixels in game mode, and software freezing.
   • 🤔Value is strong, but some note minor issues like motion blur on fast objects and sound that doesn't project well.
   • 👎Delivery and customer service problems at Best Buy, including refused delivery and poor warranty support, frustrated some buyers.
6. Q1 202484/1004.7★59 reviews

   Buyers in Q1 2024 praised the QM8's brightness, color, and value, often comparing it favorably to OLED. However, several reported defects like broken parts, Dolby Vision issues, and a unit failing within months, plus eARC and remote quirks.

   • 👍Brightness and color are standout features, with many calling the picture stunning and near-OLED quality.
   • 👍Value for money is repeatedly highlighted, with buyers saying it outperforms more expensive TVs.
   • 👎Reliability concerns: one unit broke within hours, another stopped working after 5 months, and a bottom cover broke during setup.
   • 🤔Dolby Vision performance is inconsistent; some find it dull and washed out, while others note it's dark but acceptable.
7. Q4 202378/1004.6★32 reviews

   Buyers in Q4 2023 praised the TV's picture quality, brightness, and value, but noted software issues like Google TV lag, app compatibility, and motion smoothing limitations.

   • 👍Picture quality and brightness are consistently praised, with many calling it excellent and close to OLED.
   • 🤔Google TV interface is liked by some but criticized as a resource hog, laggy with certain apps, and a transition from Roku.
   • 👎Software bugs: eARC lacks multichannel LPCM passthrough, no way to disable motion smoothing in Dolby Vision IQ, and SDR upscaling issues.
   • 👎Delivery and installation issues: damaged TV, extra $200 fee to unbox, and price match not honored by Best Buy.

Based on 200 dated customer reviews, grouped by calendar quarter. Period analysis is in English.